Utilities
Water, gas, and electric utilities carrying regulatory reporting requirements, aging asset portfolios, and customer service operations that have to work every day. We build the analytics and modernization layer that makes those obligations manageable and the operations visible.
What we get right in utilities.
Asset reliability and maintenance
Condition-based and predictive signals on the infrastructure that drives cost and risk. From pipe networks to transformer banks, with data that informs maintenance spend before the failure happens.
Regulatory reporting
Reporting platforms built with the data lineage and reproducibility that hold up to PUC review, EPA filing, and internal audit. Not assembled from scratch at every reporting cycle.
Customer and operations analytics
Billing, service, and outage data connected to operational context. Faster resolution, better forecasting, and the visibility that field and call-center teams need to do their jobs.
What we get asked to build.
- Grid, pipeline, and infrastructure reliability analytics
- Regulatory compliance and filing platforms
- Customer service and billing analytics
- Demand forecasting and operational dashboards
- Work order management and field crew dispatch analytics
- AMI smart meter data management and analytics
- Outage prediction and infrastructure risk scoring
- Customer satisfaction and service quality reporting for PUC requirements
What we bring to utilities.
Asset lifecycle context
Water, gas, and electric infrastructure has operational lifespans measured in decades. We design analytics platforms that handle the full asset lifecycle: from installation records through maintenance history to end-of-life planning.
Regulatory reporting infrastructure
PUC filings, EPA reports, and internal audit documentation require reproducible, traceable, defensible data. We build the reporting infrastructure so compliance reporting is an operational output, not a fire drill before every filing deadline.
Field and office on the same picture
Field crews, SCADA systems, work order management, and customer service data need to connect for utilities to operate efficiently. We build the integration and analytics layer that puts field and office teams on the same information.
Customer service analytics
Outage duration, resolution time, billing disputes, and service quality metrics connected to operational causes. Analytics designed for the people who respond to customers, not just the executives who review the KPIs.
What clients typically see.
Doing similar work in utilities?
Tell us what you are trying to change. We will either be useful, or point you to who would be.